Delivery & Store Pickup
Does Sleepy Hollow deliver to my ZIP?
A ZIP code alone cannot confirm delivery coverage or the charge. After choosing your merchandise, you can enter an optional delivery ZIP in your cart. Checkout verifies your full street address and driving route and shows delivery and tax before payment. If verification is unavailable, contact a showroom; an unverified estimate is not a confirmed delivery arrangement.
Delivery charges use the order amount and verified driving distance from the Salt Springs warehouse in Youngstown, Ohio, not straight-line distance or ZIP alone. Checkout validates the address and confirms the charge.
| Driving distance | Order $599 or less | Order over $599 |
|---|---|---|
| Up to and including 50 miles | $99 | Free |
| Over 50 through 100 miles | $198 | $99 |
| Over 100 miles, verified address | $250 | $250 |
Availability and delivery timing
Available-to-order mattresses may be obtained from suppliers; this does not mean physical showroom stock. Supplier obtainment is separate from customer delivery time.
Manufacturer-direct delivery beyond 100 driving miles has an estimated 7–14-business-day delivery time, not a guarantee. Delivery arrangements and timing are confirmed separately; no fixed local delivery date is promised. If checkout cannot verify the address or driving route, no estimated charge is applied; contact a showroom.
Free showroom pickup
All merchandise is eligible for free pickup at five retail showrooms, not the warehouse. Stock and timing require showroom confirmation. This is not free shipping or proof of immediate stock. Find a showroom.
Comfort exchanges
The qualifying one-time comfort exchange is in-store-credit reselection, not a money-back program. Requirements, exclusions and fees apply. Delivery information does not create return eligibility. Read the full comfort exchange policy.